Every August, Principal Davis at Willow Creek High knew what was coming: phones ringing off the hook with the same questions—When does school start? Where’s the supply list? How do I pay fees?
The front office staff were overwhelmed, spending hours repeating answers instead of supporting students and teachers.
This year, Willow Creek tried something new: an AI chatbot from AiTen Digital.
Here’s how it worked:
The chatbot was trained with answers to the top 50 FAQs—everything from bus schedules to enrollment paperwork. Parents could type questions any time of day and get instant, accurate replies. No more voicemail backlog. No more frustrated families.
The results were incredible:
✅ 75% reduction in repetitive phone calls
✅ Faster response times—24/7 availability
✅ Happier staff who could focus on real student needs
When schools automate routine questions, they save time, improve communication, and create a smoother start to the school year.
See how an AI chatbot or virtual assistant can help your school. Visit www.aitendigital.com to learn more or book a demo.