At Maple Creek Private School, the start of the school year usually buzzed with calls, emails, and hallway questions. But after administrative budget cuts, the front desk staff was reduced from three to one. Parents were frustrated. Teachers were overwhelmed. And students were left waiting for answers to simple questions like, “When is sports tryout day?” or “How do I reset my parent portal password?”

That’s when they tried an AI virtual assistant from AiTen Digital.

The assistant—available on their website and WhatsApp—handled over 80% of common questions within the first two weeks. Parents got real-time responses at 10 PM. Students found the supply list or dress code instantly. And the single remaining front desk admin? She could finally focus on in-person support.

The best part? The virtual assistant was customized with the school’s colors, voice tone, and even updated each term to reflect new schedules and events.

In a time of staff shortages, Maple Creek didn’t just survive—they innovated.

Your private school can too.

✅ Automate FAQs
✅ Reduce phone/email overload
✅ Keep families supported—24/7