How a $50 Chatbot Scaled This Bakery’s Orders by 300%
A two-person bakery in Austin used a simple chatbot to handle midnight cupcake orders while they slept. Here’s how it worked.
The Problem
The bakery struggled with missed orders after hours and an overwhelming number of phone calls during peak times. Customers expected instant responses, even late at night, but hiring extra staff was too expensive.
The AI Solution
To address these challenges, they implemented a pre-built chatbot, such as AiTen’s $50/month plan, to handle common customer interactions. The chatbot answered frequently asked questions like “Do you deliver on Sundays?” and processed orders via Messenger 24/7. It also sent automatic order confirmations, reducing the need for manual follow-ups.
The Results
With the chatbot in place, the bakery saw an 80% reduction in phone calls during busy mornings, allowing staff to focus on in-store customers. After-hours sales generated an additional $3,200 in monthly revenue, and the owners saved over 10 hours per week on administrative tasks.
Could Your Business Benefit from a 24/7 Sales Assistant?
Start with a free AiTten Chatbot under the AI integrator program and experience the impact firsthand.