University: Scaling Support in a Time of Crisis
Recently, Kingsford University announced widespread layoffs across departments—advising, registrar, IT—students braced for chaos. And chaos came. The helpdesk crashed during […]
Communication
Private School: Keeping the Human Touch—With AI
At Maple Creek Private School, the start of the school year usually buzzed with calls, emails, and hallway questions. But
No More Waiting at the Office: Instant Answers for Back-to-School Chaos
No More Waiting at the Office: Instant Answers for Back-to-School Chaos†The Problem It’s the first week of school. Parents
Cleaning Up Customer Service for Home Cleaning Businesses.
Running a cleaning service is hard work. Between scrubbing, scheduling, and managing your team, answering every client question on time
The Tutoring Center That Doubled Enrollment With an AI Concierge
The Tutoring Center That Doubled Enrollment With an AI Concierge Samira ran a tutoring center for middle and high school